Bodily Fluid Cleanup
Homes, care environments and businesses receive bodily fluid cleanup and disinfection.
See bodily fluid cleanupGet human feces removed from a home, rental, workplace or public restroom in South End. The affected area is cleaned, disinfected and treated for odor before normal use resumes.
Human feces cleanup means removing fecal matter under controlled conditions, then cleaning and disinfecting all affected areas, treating odor and disposing of waste safely.
This type of cleaning may be needed because of an accident, illness, overflowing toilet, hoarding condition, sanitation issue or recurring contamination in shared space. Suitable locations include homes, apartments, hotels, care settings, stores, offices, schools and public restrooms. If the area contains both feces and urine, cleanup may address them together.
Cleanup involves more than collecting visible fecal matter. Technicians protect adjacent areas by establishing a work zone. They remove anything contaminated that cannot be disinfected, clean all hard surfaces and leave an EPA-registered disinfectant in place throughout the contact time required by its label. Source removal comes first, followed by air quality and odor work instead of fragrance alone.

Belongings are checked with you when practical. Objects are assessed individually instead of discarded only because of their location near the affected area.
You can reach someone during the day or at night, and workers may arrive in unmarked vehicles. You can explain what happened in a calm, nonjudgmental conversation.
The cleaning plan, possible removals and factors that could alter the scope are explained to you in advance. Your questions are welcome for the entire process.
Property owners, managers and insurance companies may request an organized file containing photos, waste records and work details.
Professional cleanup services are appropriate when the amount, location or condition makes ordinary household cleaning unsafe or impractical. Common situations include:
Combined contamination can soak into carpet, wood, grout and upholstery. Treating the smell and staining comes after removal of the source.
A bowel accident can affect bedding, furniture, flooring and the path used to leave the room. Cleaning includes both the obvious spot and surrounding areas touched by hands, footwear or wheels.
Employers may need a prompt, documented cleaning process after an incident in a restroom, vehicle, office or other shared area.
Waste in a restroom, hallway, stairwell, store or office needs a controlled response that keeps employees and visitors away from the work area.
Stopping contamination from traveling and avoiding contact are your immediate priorities. Take the steps below while making arrangements for an appropriate cleanup service:
Call (888) 351-0904No separate range for human feces cleanup appears in published pricing guides. The nearest bodily-fluid range, covering small blood or fluid cleanup, starts at $500 and ends at $2,500 overall. The wider blood-cleanup span has $300 at the low end and $4,000 at the high end. These related references are not a set quote for feces cleanup. The amount of waste, affected surface, disposal needs and odor treatment determine your cost.
These ranges come from published national cost guides, not from a site visit. An on-site assessment determines your property's price, which is explained to you before the cleanup starts.
Ask about cost: (888) 351-0904Your policy's terms, exclusions and limits, along with what caused the contamination and which property was damaged, determine whether coverage applies.
Ask the insurance company if the cause is covered, then find out whether cleaning, restoration and damaged-material removal are separate claim parts. Insurance may distinguish a sudden occurrence from repeated lack of maintenance.
Who is responsible may vary based on local rules, the lease and what caused the damage. When possible, property owners should record the condition and consult the insurance company before throwing away damaged construction materials.
Photos, a detailed work scope and waste records may help support an insurance claim. Ask whether you can choose the cleaning service and whether restoration services require separate approval.
A business usually arranges cleaning for its premises. Ask the insurance company what records it needs and keep the affected area closed until the work is finished.
Waste is kept from moving between contaminated and clean areas by completing remediation in a controlled order. Each stage and what it covers are explained to you before any cleaning begins.
During assessment, trained technicians locate affected areas and surfaces, note access limits, and check for urine, needles, an active sewage backup or blood.
Access is blocked before cleanup technicians enter the work area in protective gear suited to the exposure. Designated clean routes for entering and leaving help protect adjacent spaces.
Careful lifting removes waste you can see without using a broom or spray. Disposable material is placed directly into sturdy, sealed containers or bags.
Materials that cannot be thoroughly cleaned, including carpet, underlay, unfinished wood, wallboard or furniture, may be taken out with your consent and isolated from clean property.
Soil and residue are cleaned from hard surfaces first. The product can work only if it contacts the surface for the amount of time stated.
Workers follow label directions when applying an EPA-registered disinfectant compatible with the surface. Surrounding surfaces and high-contact areas are addressed if touching may have spread the material.
Workers eliminate the source before treating any remaining smell. If particles or odors travel outside the initial area, targeted treatment and air scrubbers may be used.
The work area is checked for residue, missed surfaces and odor. Workers follow local waste requirements for filled bags, and repair work can follow the cleaning.
You can call anytime. A human feces cleanup specialist answers, explains the steps and agrees a start time with you.
The main health risks are direct contact and unintended spread because human feces may carry bacteria, viruses and parasites that cause disease during cleanup.
Liquid and residue can penetrate beneath the surface of upholstery, drywall, unfinished wood, padding and carpet. Odor and contaminated materials may remain after only the top is wiped.
Yes, fecal matter should be treated as a biohazard because it can contain organisms that cause illness. Risk can remain even when the waste looks dry, so bare-hand contact is not safe.
Children, older adults and people with weakened immune systems should stay out of the affected and surrounding areas until removal, disinfection and final checks are complete.
Can you clean it yourself? When a recent accident is minor and the surface is sealed and non-porous, you may manage it with disposable gloves, cautious pickup and an EPA-registered disinfectant left on for the full label contact time. You need professional cleanup when the material has spread widely, dried out, combined with sharps or blood, or absorbed into carpet, furnishings, wallboard, lumber or other porous items.
Porous items may have to be removed after absorbing waste, since contamination can persist out of sight beneath the surface. Materials that are accessible and able to be fully disinfected are usually left in place.

OSHA Bloodborne Pathogens Standard 29 CFR 1910.1030 applies when workers may contact blood and material that is potentially infectious. That definition does not necessarily include feces when no blood can be seen, but appropriate protective equipment and workplace controls remain necessary.
A disinfectant must be used on a compatible surface and remain wet for the full contact time on its label. Cleaning visible soil comes before disinfection.
Massachusetts calls this medical or biological waste, and it includes materials saturated with blood. Department of Public Health rules control its storage, treatment, disposal and transportation, so it must be treated first and cannot go in household trash. Waste combined with regulated material, including blood or sharps, may need an alternate route for disposal.
Local health and building rules can affect how a contaminated room is cleaned and when it can be used again, so mention any notice you have received from the city or county. Additional local requirements involving sanitation, public health, workplaces or buildings may apply in rentals, businesses and shared spaces.
Expect several hours when the affected area is small, contained and limited to hard surfaces. One or more workdays can be necessary for multiple rooms, porous items, hidden contamination or odor work. Repairs require additional time.
The full human feces cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in your state.
Read the full human feces cleanup guide
Containment, entry and cleanup plans can be influenced by local housing, population and access details.
Boston Medical Center is about 0.5 miles from South End, which is useful to know when an exposure or injury needs medical attention.
Nearby communities include Bay Village, Back Bay, and frederick-douglass-square-historic-district, useful geographic references when explaining a property location to a cleanup crew.
Neighborhood level directions help narrow the location, but crews still need entrance details before bringing containment and cleaning equipment inside.
Your phone conversation can include questions about service in nearby ZIP codes and communities.
Homes, care environments and businesses receive bodily fluid cleanup and disinfection.
See bodily fluid cleanup
Floors, underlying subfloors and furniture receive urine cleanup with odor removal.
See urine cleanup
Vomit cleanup and disinfection to stop norovirus and other germs from spreading.
See vomit cleanup
Cleanup removes infectious material, including blood and body fluids, and disinfects the property.
See biohazard cleanup
Full decontamination of rooms, surfaces and air after infectious or hazardous exposure.
See biohazard decontamination
Hoarding cleanup with respectful sorting, removal and deep cleaning.
See hoarding cleanup
Homes made unsafe for living by squalor and filth receive cleanup.
See filth and squalor cleanup
Raw sewage cleanup of Category 3 black water, with disinfection and drying.
See raw sewage cleanupPrevent direct exposure and keep contamination from reaching nearby spaces because human feces may contain disease-causing parasites, viruses and bacteria. How dangerous the situation is depends on the material, the person and the length of time it remained. Get professional biohazard cleanup when contamination has spread, dried out or penetrated materials.
Illness may result from affected surfaces, moving material from hand to mouth, or getting droplets in the eyes or mouth. Your hands receive some protection from gloves, but mistakes remain possible. If you had substantial contact or begin feeling unwell, seek medical advice, wash affected skin with soap and water, and do not touch your face.
For a minor recent spot on a sealed surface, you may use disposable gloves and tools for pickup before cleaning and disinfecting. Keep uncovered hands away, never squeeze bags and do not reach into places that may conceal sharps. Do not clean by hand if fecal matter is widespread, dry, combined with blood or soaked into absorbent materials.
Remove visible soil first, then choose an EPA-registered disinfectant that is suitable for the surface and follow its label. The surface must remain wet for the stated contact time. Do not combine ammonia, bleach or any different cleaners. If disinfectant cannot completely reach an absorbent material, removal may be necessary rather than additional chemical use.
Get professional cleanup for fecal matter that covers a broad area, is dry or recurring, contains blood or sharp objects, or has reached air vents, furniture, drywall, wood or carpet. Commercial properties and hoarded homes may benefit from help when numerous spaces or occupants are involved. You may be able to manage a minor recent spot on a sealed surface.
You cannot judge the hazard by smell alone, and moving dry feces may put contaminated particles or droplets into the air. Never brush, sweep or vacuum it with home equipment. You should leave, restrict airflow to uncontaminated rooms and get professional cleanup when waste has dried, covers a broad area or is in a poorly ventilated location.
Crews carry out respectful, discreet human feces cleanup, arrive in unmarked vehicles and take calls 24 hours a day.